After verifying her account and requesting a withdrawal, the casino canceled the request and confiscated the winnings, citing an alleged premia term violation. We were unable to investigate further and had jest to reject the complaint due to the player’s lack of response to our inquiries. The player from Germany had been waiting for a withdrawal for less than two weeks. The issue arose due jest to the casino’s claim that she had violated the maximum bet rule while having an active bonus, which resulted in the confiscation of her winnings.
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Player’s Account Has Been Closed With Winnings Confiscated
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- In relation owo its size, it has an average value of withheld winnings in complaints from players.
- The player from Australia had her winnings cancelled żeby HellSpin Casino after she submitted a withdrawal request, due owo allegedly betting a larger amount than was permitted.
- The player from Brazil has requested a withdrawal prior to submitting this complaint.
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